We designed and help with the web side of the Crime Writers Association’s Debut Dagger competition. As part of this, we set up an email address debut.dagger@ …

This afternoon we have just received an email addressed to “Debut”. Now I know sales people like to get on first name terms, but so rarely has a sales message been undermined so spectacularly literally from the first word. The company concerned, so you know whom to avoid, is called Cvent.

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